8am to 10am (Check-out)
2pm to 9pm (Check-in)

Outside of office hours the office is not staffed. Please email us on res@kangaroomsnoosa.com.au if you have any questions outside of office hours.

We encourage you to read the frequently asked questions section of our website as 90% of the queries we receive can be answered by reading these. 

From 2pm until 9pm

Yes.
If your room/bed has been cleaned and inspected, we will allow you access to your room early. Please remember our office hours are 8-10am and 2-9pm so we may not have staff in the office if you arrive early.

No, we do not permit late or after hours check-ins. You must check-in between 2pm and 9pm (Office Hours)

It is a requirement we sight your passport and take a photo of you for our security system. If you are unable to arrive before 9pm or you are unable to provide a passport, or driver’s license or you do not agree to have a photo taken then do not book as you will not be able to check-in under any circumstances.

What happens if I lose, break, misplace or fail to return my room key?

After a security check we may grant you access back into your room so you can find your key.

If you are still unable to find the key, you will be charged a replacement room key fee as follows:

Plastic rooms keys = $10
Metal room keys / blue security fob = $50

If you lock yourself out of your room between 9pm and 7am and require us to dispatch a security officer from Noosa, a callout fee of $150 applies.

Check-out must be completed before 10am.
Please bring all your white linen (Sheets + Pillow cover) and place them in the laundry basket at reception. 

It is a requirement to keep all your personal items in your room, locker, or your dedicated cubby hole. If you leave items in the showers, bathrooms, or common areas these items will be removed and disposed of. We take no responsibility for lost, misplaced or stolen items.

Do you allow children under 18 years of age to stay at Kangarooms Noosa?

No, you must be over the age of 18 to stay at Kangarooms.  The only exception is if you rent an entire room/dorm and the children are supervised at all times including in the bathrooms and showers. We do not permit children to be in a shared room/dorm or be left unattended. 

kangarooms is a short 25 minute drive from Noosa, with daily shuttle buses available to paying guests.

No.
The return shuttle is free for all paying guests during their stay.

Yes.
The Telstra network works in several locations around the property.

Yes.
kangarooms have an onsite bistro, bar, and Mirco-brewery onsite. Visit www.cootharabar.com.au for opening hours.

Yes, we tap into the fresh waters of the Great Sandy Aquifer which creates the most refreshing and preservative-free beer. We even offer tasting paddles!

Yes
We have a full hostel kitchen complete with cookers, utensils, fridges, and everything you need to make a delicious feed for yourselves.

We offer daily tours to the Noosa Everglades, watercraft hire off the beach, a nine-hole frisbee golf course, hiking trails, and a common area with a pool table, ping pong table, and chill out room.

This a simple one. We have a large family of Kangaroos that live in and around the property.

The local kangaroos are wild animals and it is illegal to touch or feed them. 

Yes! We offer camping facilities as well. Please visit the Habitat Noosas website and book your campsite with our friends at Habitat Noosa.

No, fires are not permitted within the kangaROOMS area.

No
We recommend you visit the supermarket in Noosa before your stay.